Privacy Policy

ONLINE PRIVACY POLICY AGREEMENT

YOUR PRIVACY RIGHTS

Di Leone Group Inc. is a firm of professionals Regulated Canadian Immigration Consultants (known as RCICs) and other officers assistant team.

From Di Leone Group Inc. & associated RCICs Privacy Policy, we recognize the importance of privacy and the sensitivity of personal information.

As a Regulated Canadian Immigration Consultants, we have a professional obligation to keep confidential all information received within a firm-client relationship.

We are committed to protecting any personal information we hold. This Privacy Policy outlines how we manage your personal information and safeguard your privacy.

From January 1st, 2004, all businesses engaged in commercial activities must comply with the Personal Information Protection and Electronic Documents Act, and the Canadian Standards Association Model Code for the Protection of Personal Information, which it incorporates.

These obligations extend to RCICs, including Di Leone Group Inc. & associated RCICs Privacy Policy, and the Act gives you rights concerning the privacy of your personal information.

Di Leone Group Inc. & associated RCICs Privacy Policy are responsible for the personal information we collect and hold.

To ensure this accountability, we have developed this policy, and trained our employees, agents and support staff about our policies and practices.

Di Leone Group Inc. & Associated RCICs (DLG) values its users’ privacy.

This Privacy Policy (“Policy”) will help you understand how we collect and use personal  information from those who visit our website or make use of our online facilities and services, and what we will and will not do with the information we collect. Our Policy has been designed and created to ensure those affiliated with Di Leone Group Inc. & Associated RCICs of our commitment and realization of our obligation not only to meet, but to exceed, most existing privacy standards.

We reserve the right to make changes to this Policy at any given time. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page. If at any point in time Di Leone Group Inc. & Associated RCICs decides to make use of any personally identifiable information on file, in a manner vastly different from that which was stated when this information was initially collected, the user or users shall be promptly notified by email. Users at that time shall have the option as to whether to permit the use of their information in this separate manner.

This Policy applies to Di Leone Group Inc. & Associated RCICs and any subsidiary company listed below, and it governs any and all data collection and usage by us. Through the use of www.dlgcanada.com and any subsidiary website listed below, you are therefore consenting to the data collection procedures expressed in this Policy. Subsidiary Companies: Di Leone Group Quebec, Di Leone Group Ontario and Di Leone Group USA.

Please note that this Policy does not govern the collection and use of information by companies that Di Leone Group Inc. & Associated RCICs does not control, nor by individuals not employed or managed by us. If you visit a website that we mention or link to, be sure to review its privacy policy before providing the site with information. It is highly recommended and suggested that you review the privacy policies and statements of any website you choose to use or frequent to better understand the way in which websites garner, make use of and share the information collected.

Specifically, this Policy will inform you of the following:

1. What personally identifiable information is collected from you through our website;
2. Why we collect personally identifiable information and the legal basis for such collection;
3. How we use the collected information and with whom it may be shared;
4. What choices are available to you regarding the use of your data; and
5. The security procedures in place to protect against the misuse of your information.

INFORMATION WE COLLECT

It is always up to you whether to disclose personally identifiable information to us, although if you elect not to do so, we reserve the right not to register you as a user or provide you with any products or services. This website collects various types of information, such as:

1. Voluntarily provided information which may include your name, address, email address, billing and/or credit card information, etc. which may be used when you purchase products and/or services and to deliver the services you have requested.
2. Information automatically collected when visiting our website, which may include cookies, third-party tracking technologies and server logs.

In addition, Di Leone Group Inc. & Associated RCICs may have the occasion to collect nonpersonal anonymous demographic information, such as age, gender, household income, political affiliation, race and religion, as well as the type of browser you are using, IP address, or type of operating system, which will assist us in providing and maintaining superior quality service.

Di Leone Group Inc. & Associated RCICs may also deem it necessary, from time to time, to follow websites that our users may frequent to gleam what types of services and products may be the most popular to customers or the general public.

Please rest assured that this site will only collect personal information that you knowingly and willingly provide to us by way of surveys, completed membership forms, and emails. This site intends to use personal information only for the purpose for which it was requested, and any additional uses specifically provided for on this Policy.

WHY WE COLLECT INFORMATION AND FOR HOW LONG

We are collecting your data for several reasons:

1. To better understand your needs and provide you with the services you have requested;
2. To fulfill our legitimate interest in improving our services and products;
3. To send you promotional emails containing information we think you may like when we have your consent to do so;
4. To contact you to fill out surveys or participate in other types of market research, when we have your consent to do so;
5. To customize our website according to your online behavior and personal preferences.

The data we collect from you will be stored for no longer than necessary. The length of time we retain said information will be determined based upon the following criteria: the length of time your personal information remains relevant; the length of time it is reasonable to keep records to demonstrate that we have fulfilled our duties and obligations; any limitation periods within which claims might be made; any retention periods prescribed by law or recommended by regulators, professional bodies or associations; the type of contract we have with you, the existence of your consent, and our legitimate interest in keeping such information as stated in this Policy.

USE OF INFORMATION COLLECTED

Di Leone Group Inc. & Associated RCICs does not now, nor will it in the future, sell, rent or lease any of its customer lists and/or names to any third parties.

Di Leone Group Inc. & Associated RCICs may collect and may make use of personal information to assist in the operation of our website and to ensure delivery of the services you need and request. At times, we may find it necessary to use personally identifiable information as a means to keep you informed of other possible products and/or services that may be available to you from www.dlgcanada.com and its subsidiaries.

Di Leone Group Inc. & Associated RCICs and its subsidiaries may also be in contact with you with regards to completing surveys and/or research questionnaires related to your opinion of current or potential future services that may be offered.

Di Leone Group Inc. & Associated RCICs may feel it necessary, from time to time, to contact you on behalf of our other external business partners with regards to a potential new offer which may be of interest to you. If you consent or show interest in presented offers, then, at that time, specific identifiable information, such as name, email address and/or telephone number, may be shared with the third party.

Di Leone Group Inc. & Associated RCICs use various third-party social media features including

but not limited to

www.facebook.com/dileonegroup

www.instagram.com/dileonegroup

www.twitter.com/dileonegroup

www.youtube.com/c/dileonegroupinc

and other interactive programs.

These may collect your IP address and require cookies to work properly.

These services are governed by the privacy policies of the providers and are not within Di Leone Group Inc. & Associated RCICs’ control.

DISCLOSURE OF INFORMATION

Di Leone Group Inc. & Associated RCICs may not use or disclose the information provided by you except under the following circumstances:

1. as necessary to provide services or products you have ordered;
2. in other ways described in this Policy or to which you have otherwise consented;
3. in the aggregate with other information in such a way so that your identity cannot reasonably be determined;
4. as required by law, or in response to a subpoena or search warrant;
5. to outside auditors who have agreed to keep the information confidential;
6. as necessary to enforce the Terms of Service;
7. as necessary to maintain, safeguard and preserve all the rights and property of Di Leone Group Inc. & Associated RCICs.

NON-COMMERCIAL PURPOSES

Di Leone Group Inc. & Associated RCICs greatly respects your privacy. We do maintain and reserve the right to contact you if needed for non-marketing purposes (such as bug alerts, security breaches, account issues, and/or changes in Di Leone Group Inc. & Associated RCICs products and services). In certain circumstances, we may use our website, newspapers, or other public means to post a notice.

Children under the age of 13

Di Leone Group Inc. & Associated RCICs’ website is not directed to, and does not knowingly collect any personal identifiable information from, children under the age of thirteen (13). If it is determined that such information has been inadvertently collected on anyone under the age of thirteen (13), we shall immediately take the necessary steps to ensure that such information is deleted from our system’s database, or in the alternative, that verifiable parental consent is obtained for the use and storage of such information. Anyone under the age of thirteen (13) must seek and obtain parent or guardian permission to use this website.

UNSUBSCRIBE OR OPT-OUT

All users and visitors to our website have the option to discontinue receiving communications from us through email or newsletters. To discontinue or unsubscribe from our website please send an email that you wish to unsubscribe to unsubscribe@dileonegroup.com. If you wish to unsubscribe or opt-out from any third-party websites, you must go to that specific website to unsubscribe or opt-out.

Di Leone Group Inc. & Associated RCICs will continue to adhere to this Policy with respect to any personal information previously collected.

LINKS TO OTHER WEBSITES

Our website does contain links to affiliates and other websites which are not governed by this privacy policy. Di Leone Group Inc. & Associated RCICs does not claim nor accept responsibility for any privacy policies, practices and/or procedures of such other websites. Therefore, we encourage all users and visitors to be aware when they leave our website and to read the privacy statements of every website that collects personally identifiable information. On our website, like most other commercial websites, we may monitor traffic patterns, site usage and related site information in order to optimize our web service. We may provide aggregated information to third parties, but these statistics do not include any identifiable personal information. This Privacy Policy Agreement applies only and solely to the information collected by our website.

YOUR RIGHTS AS DATA SUBJECT

Under the regulations of the General Data Protection Regulation (“GDPR”) of the EU, you have certain rights as a Data Subject. These rights are as follows:

1. The right to be informed: this means we must inform you of how we intend to use your personal data and we do this through the terms of this Policy.
2. The right of access: this means you have the right to request access to the data we hold about you and we must respond to those requests within one month. You can do this by sending an email to info@dileonegroup.com.
3. The right to rectification: this means that if you believe some of the data, we hold is incorrect, you have the right to have it corrected. You can do this by logging into your account with us, or by sending us an email with your request.
4. The right to erasure: this means you can request that the information we hold be deleted, and we will comply unless we have a compelling reason not to, in which case you will be properly informed. You can do this by sending an email to info@dileonegroup.com.
5. The right to restrict processing: this means you can change your communication preferences or opt-out of certain communications. You can do this by sending an email to unsubscribe@dileonegroup.com.
6. The right of data portability: this means you can obtain and use the data we hold for your own purposes without explanation. If you wish to request a copy of your information, contact us at info@dileonegroup.com.
7. The right to object: this means you can file a formal objection with us regarding our use of your information with regarding to third parties, or its processing where our legal basis is our legitimate interest in it. To do this, please send an email to info@dileonegroup.com.

In addition to the rights above, please rest assured that we will always aim to encrypt and anonymize your personal information whenever possible. We also have protocols in place in the unlikely event that we suffer a data breach and we will contact you if your personal information is ever at risk. For more details regarding our security protections see the section below or visit our website at www.dlgcanada.com.

SECURITY

Di Leone Group Inc. & Associated RCICs takes precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (e.g. credit card information), that information is encrypted and securely transmitted to us. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the webpage.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information.

The computers and servers in which we store personally identifiable information are kept in a secure environment. This is all done to prevent any loss, misuse, unauthorized access, disclosure or modification of the user’s personal information under our control.

The company also uses Secure Socket Layer (SSL) for authentication and private communications to build users’ trust and confidence in the internet and website use by providing simple and secure access and communication of credit card and personal information. In addition, Di Leone Group Inc. & Associated RCICs is a licensee of TRUSTEE.

CREDIT BUREAUS

To help us make credit decisions about clients, prevent money laundering, check the identity of new clients and prevent money-laundering, we may – with your consent – request information about you from the files of consumer reporting agencies.

TRADEMARKS AND LOGOS

The trademarks and logos displayed on this site are owned by Di Leone Group Inc. and/or its partners or subsidiaries in Canada and the United States of America. The full or partial use or misuse of these trademarks, designs and logos without our agreement is strictly prohibited, therefore, you may not use, reproduce, advertise, display, publish, or transmit any of the Marks in any way or media, including printed, digital or electronically, without prior written consent by Di Leone Group Inc. and/or its partners or subsidiaries. All other trademarks and logos listed on Di Leone Group Inc. and/or its partners or subsidiaries’ websites are the property of their respective owners. The contents and functionality on this site are the exclusive property of Di Leone Group Inc. and/or its partners or subsidiaries. They are provided to you without any warranties or representations about accuracy or completeness. You are granted access to this site as well as the right to download, display and print its contents provided, provided you do not modify, reproduce and distribute them without express written authorization contents by Di Leone Group Inc. and/or its partners or subsidiaries do not necessarily share the opinions expressed by third parties on its website or in related materials, nor do by Di Leone Group Inc. and/or its partners or subsidiaries endorse ideas, products, services or organizations that are described by third parties.

COMMUNICATING WITH US

You should be aware that e-mail is not a 100% secure medium, and you should be aware of this when contacting us to send personal or confidential information.

CHANGES TO THIS PRIVACY POLICY

Since Di Leone Group Inc. & associated RCICs Privacy Policy regularly reviews all of its policies and procedures, we may change our Privacy Policy from time to time.

EMPLOYMENT INQUIRIES

If you apply to Di Leone Group Inc. for a job, we need to consider your personal information, as part of our review process. We normally retain information from candidates after a decision has been made, unless you ask us not to retain the information. If we offer you a job, which you accept, the information will be retained in accordance with our privacy procedures for employee records.

ACCEPTANCE OF TERMS

By using this website, you are hereby accepting the terms and conditions stipulated within the Privacy Policy Agreement. If you are not in agreement with our terms and conditions, then you should refrain from further use of our sites. In addition, your continued use of our website following the posting of any updates or changes to our terms and conditions shall mean that you are in agreement and acceptance of such changes.

HOW TO CONTACT US

If you have any questions or concerns regarding the Privacy Policy Agreement related to our website, please feel free to contact us at the following email, telephone number or mailing address.

Email: info@dileonegroup.com

Telephone Number: +1587316 3000

Mailing Address:

Di Leone Group Inc. & Associated RCICs

3115 12 Street NE, Suite 145

Calgary, Alberta

T2E 7J2 – CANADA

If you are not satisfied with our response, the Privacy Commissioner of Canada can be reached at 112 Kent Street, Ottawa Ontario, K1A 1H3 or by phone to:1-800-282-1376.