Customer Services Team

Nicolle Caita Murcia is an International Business student with experience in both in-person and telephone customer service for internal and external clients. She has skills in office software tools and support in administrative processes. She is distinguished by her proactive attitude, creativity, adaptability, and results-oriented mindset. Languages: Spanish.

Anahis Latouche is an Industrial Processes Engineer with experience in customer service and administrative support. She has experience managing inquiries, claims, and data analysis, contributing to process optimization. She is distinguished by her analytical mindset, organization, and focus on continuous improvement. Languages: Spanish.

Lic. Oriana Sánchez is a professional in Administration with experience in customer service. She has skills in using tools focused on communication optimization, problem-solving, and inquiry management. She is distinguished by her organization, service-oriented approach, and focus on customer satisfaction. Languages: Spanish.

Ángela Viviana Hernández Arias is a professional with experience in customer service and PQRS management. She has experience in cash handling, operational supervision, and productivity reporting. She is distinguished by her organizational skills, operational leadership, and results-oriented mindset. Languages: Spanish.

Mónica Camacho is an engineering professional with experience in customer service, after-sales support, and claims management in digital and multichannel environments. She has experience using CRM tools, chat platforms, and social media, contributing to the optimization of customer service and follow-up processes. She is distinguished by her analytical thinking, ability to resolve technical and operational situations, and proactive, customer-focused approach. Languages: Spanish.